Your website, built right in front of you.

Four steps. Build your quote with the wizard, confirm and pay, I build your site, and we launch. No calls, no meetings, no sales pitch — everything happens in writing through the client portal. Full process in the How it works section above.

Four things: (1) a domain registered in your name with your billing details, (2) a hosting account in your name, (3) your logo, texts, and photos, (4) permission to add hi@mangu.ca as a collaborator (not owner). I send you a checklist with your invoice so nothing gets missed. Work begins the day I receive all four — not the day you pay.

In full, online, when you confirm your package. The wizard generates an invoice and you pay through a secure Stripe link. Care plans are billed monthly until you cancel. All prices in CAD.

Landing Page: 5 business days. Business Website: 2–3 weeks. Complete Website: 4–5 weeks. Timelines count from the day I receive your content and access — not the day you pay. Delays in sending content move the delivery date. This is the #1 reason projects slip.

Each package lists exactly what's included. Anything not on that list is not included. The three most common "not included" items: copywriting, photography, and e-commerce. If you need them, I can quote separately or point you to someone I trust. No surprise line items later — if it's not written down, it's not included.

Two rounds per package. A round is one consolidated list of changes sent in writing — not a drip-feed of "one more thing" emails. Extra rounds are quoted hourly. The point of the limit is focus: it keeps projects moving and avoids the endless-tweak trap.

Optional. I work async-first: email and client portal, replies within 1 business day (Mon–Fri, Pacific). If you want a call, it's a paid consulting session (CA$120/hour) booked in advance with a written agenda. No surprise phone support, no 30-minute "quick syncs" that stretch into an hour.

Yes. Your domain and hosting are registered in your name with your billing details. When the project is paid in full, you own the final design and content delivered to you. I keep rights to my own reusable code and tools — the same way a photographer keeps their camera. No lock-in. You can leave anytime with everything.

No. If you can use email, you can use your site. WordPress or static, I hand you a walkthrough video and a one-page cheat sheet. If you get stuck, the Care plan includes email support. If you'd rather never touch it, that's exactly what the Care plan is for.

Every package includes 30 days of post-launch fixes — I correct errors in what I delivered. After that you have two options: pick a Care plan (from CA$99/month) for updates, backups, security, and small changes, or handle it yourself. Both are fine. New features and design changes are always quoted separately, whether or not you're on Care.

Yes. Monthly billing, no contract, no cancellation fee. Written notice by email and it stops at the end of the current month. You keep the site — Care plans don't affect ownership. The month already charged is not refunded.

Depends on the stage. Before I start: full refund minus payment-processing fees. After I've started but before you've seen a design: 50% back. After a design preview or staging link is delivered: non-refundable, but you get all the work to date. Full breakdown on the Refund Policy page. Care plans and consulting have their own rules there too.

Yes. Non-profits get 15% off any website package. Tick the non-profit box in the wizard, and I'll apply the discount to your invoice before you pay. If you don't see it, email hi@mangu.ca and I'll fix it. No forms, no applications.

Sí. Fully bilingual, EN/ES. Working across North America and Latin America. Emails, calls, and invoices in either language. Legal terms are in English by default — let me know if you need them in Spanish.